FAQ
ELANA Global Trader – web/mobile version
- Why am I not able to see all instruments
- Is it possible to create a customized Watchlist
- How to add ELANA Global Trader to your Android phone home screen as a Web…
- How do I find an instrument
- Where can I find the FX Option Board
ELANA Global Trader – desktop version
- How do I save my workspace?
- How can I change the language in my platform?
- How do I subscribe to live prices in ELANA Global Trader?
- How do I unsubscribe from an exchange?
- How do I change the chart bid/ask settings?
Technical issues
- Invalid login or Password error
- Failed to load the login page error
- The Trade Server could not be reached
Trading issues
- What is margin trading?
- How are positions netted?
- What is a limited order?
- What is a floating stop?
Account summary issues
- What is margin utilization and how is it calculated?
- How can I generate an account statement?
- How can I track historic changes in my account balance?